[1] Run TuneCable BeatOne and select the "Register" tab in the lower left corner, you will get the registration interface.

[2] Copy and paste the registration Email and Code you have received from the email into the registration dialog. Then click the "Register" button.


[1] First, please make sure that you have downloaded the right program.

[2] The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration pop up dialog.

[3] If you are sure that you are running the right program and following the direction but still get the failed message, please contact our support team via [email protected] for help.

TuneCable trial version only allows trial users to convert the first 1 minute of each song for sample testing. To unlock this restriction, please purchase a license.

TuneCable BeatOne offers MP3, AAC, WAV, FLAC, AIFF, and ALAC format for outputting.

Intelligent Mode is a combination of the corresponding music platform's Record/Web Download and YouTube Download. When you choose "Intelligent Mode" in TuneCable setting, the conversion rate would be increased a lot thus you can get the music tracks as needed.

[1] Navigate to the Tag Edit tool on the Tools interface. Drag and drop your local audio files to TuneCable. The "+Add" button also allows you to upload your local files.

[2] TuneCable will show the tags on the files. You can change Artwork, Title, Artist, Album, Genre, Year, and Track Num according to your need. Then click "Save" to apply all changes.

edit tag

TuneCable BeatOne also supports to convert the normal music files to MP3/M4A/WAV/FLAC/OGG/AIFF format.

[1] From the "Tools" page, choose the Format Converter option. You can add music to the interface by clicking the "+Add" button or by manually dragging and dropping them. MP3, M4A, M4B, WAV, FLAC, OGG, AIFF, and M4R are among the output formats that are supported.

[2] Select the output format, sound quality (128kbps, 256kbps, 320kbps), channel (Mono, Stereo), and output path. Then click "Convert" to start the conversion.

convert format

The tool Burn CD on TuneCable BeatOne for Windows version allows you to use TuneCable directly to burn your songs to CD, and you don't have to find other programs. You can get the tool from the "Tools" module. You can also head to the "Converted" module, select the icon with four squares above the songs, and select the "Burn CD" option.

[1] Once you have clicked into the Burn CD tool, you can drag and drop your favorite songs into the margins or select the "+Add" button to add them. If you get the tool from "Converted", select the downloaded songs first and then select the "Burn CD" tool, it will enter the next step.

[2] Then you can customize the name of the disc as well as the gap between songs. You should note that you can add a maximum of 80 minutes of songs in total. Click on "Burn" to start the progress.

burn cd

After the conversion is completed, head to the "Converted" tab, select the target songs and click on the square menu icon then select the option of "Export to iTunes". On the popup, you can name the playlist and then select "Start exporting".

export to iTunes

1. In lower left of TuneCabe main interface, access "Settings".
2. Under "Output File Name", retain only "Playlist Index" and "Title".
3. Select "Playlist" in the "Output Organized" setting.

Before converting, you can choose to sort the output music files into folders by "None", "Playlist", "Artist", "Album", or other provided options from Output Organized in Settings, so that the files would be organized properly.

1. Select "xxx Reocrd" / "Wed Download" from Conversion Mode in Settings.
2. Select "AUTO" from Output Format in Settings.
TuneCable will export the songs with the original audio quality and format kept.

[1] Please check if you are using the latest version of TuneCable and music app. If not, please download the latest version through the download center

[2] Please go to the top right, click the "Menu" and choose "Clear Cache".

[3] Please go back to the start-up page and choose to record from the app or web player. Switch to another source.

[4] Please go to the "Settings" tab and go to "Conversion Mode". Then try different conversion modes.

[5] Please check if you can play the song on your music app or web player in Chrome like you normally do.

[6] If you are using Bluetooth or other device to connect your computer, please break the connection.

[7] If the solutions above are not effective, please email support@tunecable for further help.

Cause: Your Music account is logged in and playing music at the same time on multiple devices.

Solution: Please make sure that your account is used only on your computer while in conversion.

Cause: Failed code 1010, 1700-1702 mean you are encountering errors like query no match, query failure, download failure under "YouTube Download" conversion mode.

Solution: Please use XX Record or Web Download from Conversion Mode in Settings.

Cause: The current PC has no audio output device and the streaming music app cannot play music normally, resulting in conversion failure.

1. Please check whether the audio output device is connected properly.
2. Check whether the song can be played normally in the streaming music app.
3. If everything is normal, try to convert again.

If you encountered the Failed 1802/1803 when using TuneCable iMusic Converter for Mac under macOS 11.1 or above, please follow our instructions below to authorize 'Music' in the 'Automation' section.

Step 1: Go to 'System Preferences' > 'Security & Privacy' > 'Privacy' module.

Step 2: Find the 'Automation' option, then enable 'Music' option under TuneCable iMusic Converter.

automation settings

If the problem persists, please provide us with more detailed information to our support team via [email protected] for further analysis, we will find the solution for you ASAP:

1. Which macOS are you running and what’s your iTunes version?

2. What kind of audio are you converting? Apple Music? Audiobooks? iTunes M4P songs or ordinary audio files?

3. What’s the output format and settings you chose?

4. Does the problem happen to a certain audio file or to all audio files?

5. Please send us the log files of TuneCable iMusic Converter. Just find the menu button on the upper right corner and click on File > Show Log File > Logs. Please send us all the logs in this folder.

1. Please check if your Tidal account is a trial account. Please check if the trial period has expired or the trial is limited.
2. Please check if the song can be played normally on Tidal.
3. If everything is normal, try to convert again.

Cause: Failed code 4000-4006, 4100-4105 means the input/output path does not exist, the program fails to create the output files or the name of the output path is too long, or need authorization to create a folder.

Solution: Run TuneCable as an administrator, go to the "Setting" window, set a different output path, and choose "None" under "Output Organized" for a try.

For Failed 4003, please change the output path to a disk that has much space left.

Cause: Failed 4106 means the output file is too large to save into your FAT disk.

Solution: Please choose another output path apart from FAT disk.

Some users responded that there was no sound from Mac laptop speakers after downloading and using TuneCable BeatOne. Now you can manage to fix this sound issue by following:

1. Open "Terminal" on machine. You can do this by click "Applications" folder in Finder, then open "Utilities" and double-click on "Terminal".

Open Terminal on Mac

2. Copy this code: sudo rm -rf /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver and paste it to the pop up terminal window, and press "Return". Then enter the password of your Mac and press "Enter" on the keyboard.

Enter code to the Terminal window

3. Close this "Terminal" window on Mac.

4. Restart your machine. Restart your Mac and then you can play the audio normally via media devices.

CauseThe music cannot be read because both the iTunes app and Store version of Apple Music are installed.

SolutionPlease uninstall the Store version of the Apple Music app。

Sorry to hear that your Spotify account has been suspended. We explained the problem in detail. For this issue, please check Spotify Account Suspended.

To re-gain the Spotify suspended account, please check this page.

Please contact us at [email protected], tell us which problem are your encountering and provide us with detailed info like Mac OS, the version, and program log files for analysis. You can submit your problem through 'Menu' > 'Feedback' and attach the log files.

Get In Touch

Should you encounter any problem that couldn't be solved by the solutions above, please contact our support team via e-mail for further help.