(1) Launch TuneCable iMazon Recorder, and go to the lower left corner to select the "Register" section. You will see a registration dialog. You can also click on the Menu 
icon and select "Register" to get the interface.
(2) Fill in the two blanks with your registration Email and license code that you have received from the email. Then click "Register" to register for the program.
If registration fails, please try the following steps:
(1) Please confirm that the currently installed program matches the product and version you purchased.
(2) Please check that the registration code is exactly the same as the one you received in the email after purchase, and avoid any extra spaces or typing errors.
(3) One registration code can only be used on one device. If it has already been activated on another device, please log out or deactivate the previous device first, then try to reactivate it on the current device.
(4) If you have followed all the instructions but still get the failed message, please contact our support team via [email protected] for help.
TuneCable iMazon Recorder enables users to convert the first 1 minute of each Amazon track for sample testing. You need to purchase a license to unlock the full version.
TuneCable iMazon Recorder is a professional Amazon Music downloader which is able to download songs, albums, podcasts, or playlists from Amazon Music to MP3, AAC, WAV, FLAC, AIFF, ALAC, EAC3, or AC4 format.
"Intelligent Mode" means TuneCable automatically switches between downloading music from Amazon Music app / web player or YouTube based on your network condition.
Yes. TuneCable iMazon Recorder is known for keeping excellent audio quality. It retains up to Amazon Ultra HD audio quality after conversion.
"Output Organized" setting allows you to save the converted files into a multi‑level folder structure, making it easier to manage and locate your music. If you set the folder hierarchy as Playlist / Artist / Album, the output file will be saved in a path like: Playlist Name / Artist Name / Album Name / song.mp3
To set it up:
(1) Go to "Settings" > "Output Organized".
(2) Add the elements in this order:
(a) Select Playlist as the first folder level, then manually add a separator / .
(b) Select Artist as the second folder level, then manually add another / .
(c) Select Album as the third folder level.
(1) In lower left of TuneCabe main interface, access "Settings".
(2) Under "Output File Name", retain only "Playlist Index" and "Title".
(3) Select "Playlist" in the "Output Organized" setting.
If you fail to convert music, you can try the following methods to troubleshoot and resolve the issue:
(1) Update to the latest version: Please check if you are using the latest version of TuneCable and music app. If not, please download the latest version through the download center. Or go to "Menu" > "Check for updates".
(2) Switch to another source: Please go to the top bar and choose to download from the app or web player. Switch to another source and try downloading again.
(3) Please go to the "Settings" tab and go to "Conversion Mode". Then try different conversion modes.
(4) Clear cache: Please go to the top right, click the "Menu" and choose "Clear Cache". Alternatively, completely delete the program cache by following these steps:
- Open the path:
C:\Users\USERNAME\AppData\Roaming\ - Locate the corresponding program folder, for example,
TuneCable iMazon Recorder. - Delete the program folder.
- Restart the program and try again.
- Open Finder.
- Click Go → Go to Folder… in the top menu bar, or simply press Command + Shift + G.
- Enter the path:
~/Library/Application Support/, and locate the corresponding program folder, for example,TuneCable iMazon Recorder. - Delete the program folder, then restart the program.
Windows:
Mac:
(5) Check account status: Please check whether your music account can log in normally in other browsers and see whether music plays normally under your account in the music app or web player. In some cases, you also need to confirm that your account is in an active subscription state.
(6) Disconnect Bluetooth/other devices: If you are using a Bluetooth or other device connected to your computer, please disconnect it.
(7) Check IP address and regional restrictions: Turn off or switch your VPN, and try downloading again.
(8) Technical support: If the solutions above are not effective, please email [email protected] for further help.
You've selected either "Intelligent Mode" or "YouTube Mode" for music conversion. "YouTube Mode" gets music from YouTube. "Intelligent Mode" switches sources based on network, falling back to YouTube if the original source is unavailable. For downloading only from the original source, please change "Conversion Mode" to "Record Mode".
Upon choosing a lossless output format (WAV, FLAC, AIFF, or ALAC), the Bit Rate option becomes inactive, reflecting the fact that these formats automatically encode audio at their optimal, uncompressed bit rate, thereby ensuring maximum audio quality without the need for manual bit rate adjustment.
This prompt indicates that the song requires a logged-in account on the source platform for conversion. Please return to the Amazon Music web player window, click the "Log In" button (typically in the top-right corner), complete the login process, and then add the song to convert again.
Should you encounter any problem that couldn't be solved by the solutions above, please contact our support team at [email protected] via e-mail for further help.
