Q1. How to register Spotify Downloader?

Before purchasing Spotify Music Downloader for Spotify, you can try to download the free trial version of TuneCable's Spotify Music Downloader which allows you to convert the first 1 minute of each file for sample testing. In order to unlock this limitation, you'll need to purchase a license for registering on the trial version of TuneCable program.

Step 1. You can directly click the "" icon to open the registration window below and complete the registration process.

Step 2. Then copy and paste the registration Email and Code you received into the registration popup window.

Note: The registration information is case sensitive. And, please do not add blank at the beginning or the end of the word.

Q2. What can I do if I get the message "Invalid Code" when trying to register?

First please make sure that you have downloaded the right program. The registration information is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the E-mail and Code into the registration popup dialog. If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.

Q3. Why can I only convert the first 1 minute of each audio?

Spotify Music Downloader trial version only allows trial users to convert 3 music files at a time and convert the first 1 minute of each song for sample testing. To unlock this restriction, please purchase a license. (Learn More )

Q4. What kind of audio formats can it export?

Now, Spotify Music Downloader for Spotify is specially designed for converting Spotify song and Spotify playlist to MP3, AAC, WAV, FLAC, AIFF or ALAC format.

Q5. What's the function of "Intelligent Mode"?

Intelligent Mode is a combination of Spotify Record Mode and YouTube Download Mode. When you choose "Intelligent Mode" in TuneCable setting window, the conversion rate would be increased a lot thus you can get the Spotify tracks as needed.

Q6. Can I convert the entire playlist from Spotify?

Of course, you can. Spotify Music Downloader supports converting the entire playlist by dragging and dropping the playlist from Spotify to TuneCable.

Tips: If you want to convert a playlist with more than 500 songs, we suggest you should open the playlist on Spotify, select all files in the playlist and drag & drop them to Spotify Music Downloader for converting. Or we suggest you'd better to create some new playlists and separately add them for converting.

Q7. How to automatically store the output audio into Artist / Album folders?

Before converting, you can choose to sort the output music files into folders by "Artist/Album", "Artist", "Album", "Artist/Album" or "None" in Spotify Music Downloader's setting window, so that the files would be organized properly.

Q8. The output audio quality is unsatisfied, how to improve the output quality?

If the output audio quality is unsatisfied, please make sure your network is stable and re-convert the music.

9. How to fix no sound issue on Mac after using Spotify Music Downloader?

Some users responded that there was no sound from Mac laptop speakers after downloading and using Spotify Music Downloader. Now you can manage to fix this sound issue by following:

1. Open "Terminal" on machine. You can do this by click "Applications" folder in Finder, then open "Utilities" and double-click on "Terminal".

2. Copy this code: sudo rm -rf /Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver and paste it to the pop up terminal window, and press "Return". Then enter the password of your Mac and press "Enter" on the keyboard.

3. Close this "Terminal" window on Mac.

4. Restart your machine. Restart your Mac and then you can play the audio normally via media devices.

Q10. How to download all songs from my Spotify playlist seems TuneCable Spotify Downloader can only load and download 500 songs of it.

Due to Spotify's restriction, when draging and droping playlist from Spotify to other program, it can only load out 500 songs of the playlist. To solve this problem, please follow our steps below. Or you can watch this video to know how to do.

1. Launch Spotify app or Spotify Web Player, open the playlist which you want to download.

2. Click the first track, then scroll down to the bottom. Hold down the "SHIFT" key from your keyboard and click the last track.

3. Now you can drag these songs and drop them in specific area which defined on the interface.

Q11. How to solve the problem of "Conversion Failed" when converting Spotify music

• Please make sure your music can be well-played on your Spotify before converting.
• Please check whether there is any external audio device connected with your computer including USB, Wi-Fi, Bluetooth and HDMI, etc. If it is, please disconnect them and retry.
• Please delete the driver file under "/Library/Audio/Plug-Ins/HAL/MJRecorderDevice.driver" (see Q9), then reboot your Mac and retry.

Q12. How to Fix Error 1000?

Cause: An unknown error is occuring.

Solution: You can try again later or change your conversion mode under the program setting.

Q13. How to Fix Error 1005, 1200, 1201, 6208?

Cause: Error code 1005, 1200, 1201, 6208 belongs to runtime error.

Solution: Please restart the program for a try.

Q14. How to Fix Error 1007?

Cause: Your Spotify Music account is logged in and playing music at the same time on multiple devices.

Solution: Please make sure that you are only using Spotify Music on your computer while in conversion.

Q15. How to Fix Error 1010, 1700-1702?

Cause: Error code 1010, 1700-1702 mean you are encountering errors like query no match, query failure, download failure under "YouTube Download" conversion mode.

Solution: Please try Spotify Record Mode in the settings.

Q16. How to Fix Error 1101?

Cause: TuneCable fails to initiate Spotify Music.

Solution: Please restart the program for a try. If the problem still persists, we suggest you reinstall Spotify Music from its official website.

Q17. How to Fix Error 1102?

Cause: Error code 1102 means TuneCable fails to play Spotify Music, you can check if you can fix it with the below options.

(1) Please check if you are using the latest version of TuneCable and Spotify Music.

(2) Please check if you can play the song on Spotify Music like you normally do.

(3) If you are using Bluetooth or other device to connect your computer, please break the connection.

Q18. How to Fix Error 4000-4005, 4100-4105?

Cause: Error code 4000-4005, 4100-4105 means the input/output path does not exist, the program fails to create the output files or the name of the output path is too long, or need authorization to create a folder.

Solution: Run TuneCable as an administrator, go to the "Setting" window, set a different output path, and choose "None" under "Output Organized" for a try.

For Error 4003, please change the output path to a disk that has much space left.

Q19. How to Fix Error 4106?

Cause: Error 4106 means the output file is too large to save into your FAT disk.

Solution: Please choose another output path apart from FAT disk.

Q20. How to Fix Error 1802-1803?

If you encountered the Failed 1802/1803 when using TuneCable Spotify Downloader for Mac under macOS 11.1 or above, please follow our instructions below to authorize 'Music' in the 'Automation' section.

Step 1: Go to 'System Preferences' > 'Security & Privacy' > 'Privacy' module.

Step 2: Find the 'Automation' option, then enable 'Music' option under TuneCable Spotify Downloader.

If the problem persists, please provide us with more detailed information to our support team via [email protected] for further analysis, we will find the solution for you ASAP:

1. Which macOS are you running?

2. Are you a Spotify Free user or Premium subscriber? And are you running the latest version of Spotify?

3. What’s the output format and settings you choose in TuneCable?

4. Does the problem happen to a certain audio file or to all audio files?

5. Please send us all the log files of TuneCable for our analysis. You can find them by going to the program, Menu > Open Log File > logs.

Q21. After upgrading the latest version, it prompts that the program is not compatible with the system version. What should I do?

For better development of TuneCable products, we adopt new technology in the latest version which is no longer compatible with macOS 10.14 or lower systems.

There are some solutions if you can not use the TuneCable program for this reason:

1. Update your macOS system to Mac 10.15 or above. The latest version is recommended.
2. Switch to a Windows computer, and our support team will help you change the license.
3. Download the old version which is still compatible with macOS 10.11 -10.14. However, we still want to remind you that the old version may have some bugs which already been fixed in the latest version.

TuneCable Spotify Music Converter: https://www.tunecable.com/tunecable-sp-downloader-oldmacos.dmg

Q22. My Spotify Account is suspended, what should I do?

Sorry to hear that your Spotify account has been suspended. We explained the problem in detail. For this issue, please check Spotify Account Suspended.

To regain the Spotify suspended account, please check this page.

Q23. I encounter some problems that I can't find in FAQ. How can I get technical support?

Please contact us at [email protected], tell us which problem are your encountering and provide us with detailed info like Mac OS, Spotify version, and program log files for analysis. You can submit your problem through 'Menu' > 'Feedback' and attach the log files.